Reset password

Reset your password using the current code on your registered authenticator app

Prefer Email or SMS?

If you have a verified email or phone number you can use that to reset your password instead.

Reset via email Reset via SMS
Password Policy
  • Must have a minimum length of eight (8) characters
  • Must contain at least 1 digit
  • Must contain at least 1 non alpha-numeric character
  • Must not be the same as your username
  • Must not be one of the prior 10 passwords
  • Must be no older than 90 calendar days
Need Help?

Our technical support team is available to help you 24 hours a day, 7 days a week, 365 days a year. We know you're busy, so we provide you with a number of options for you to contact us. From phone, email to on-line request submission, our friendly and knowledgeable staff is waiting to hear from you. All requests will be responded to as quickly as possible.

Contact Us

Phone

Email

support@kologik.com

Online Contact Form

Contact Support

Support Guidelines

  • Hours of Operations - 24/7/365
  • Calls are answered in the order they are received. If call volume is high, users can leave a call back number and receive a call back from the next available representative without losing their place in line.
  • Email/Web requests are responded to within 24 hours. If the issue is urgent, we request you call in.